Organisers
Manage volunteer sign-ups
See who has offered to help, track who you have contacted, and export the list.
People offer to help from the public event page. See the volunteer guide, Sign up to help at an event.
See the sign-ups
- On the events page, choose "Volunteers" for the event.
- The table shows each person's name and availability, their email and phone, the roles they offered and their "Status".
Track your follow-up
Use the status menu on each row:
- New. Just signed up.
- Contacted. You have been in touch.
- Confirmed. They are coming and have a job.
- Declined. They cannot do it, or you do not need them.
Change a status with the menu in the row. It saves straight away.
Remove someone
Choose "Remove" on the row and confirm. Do this if a volunteer asks you to delete their details.
Export the list
Choose "Export CSV" to download the sign-ups for your own records. Keep it somewhere safe, as it holds names and contact details.
Message volunteers
Use a bulletin and tick the volunteer roles. See Send a bulletin.
If something goes wrong
- A volunteer says they signed up but is not listed. Check the right event is open. A second sign-up with the same email leaves the first as it was.
- You cannot change a status. Your role cannot manage events.